Where can I learn more about Ratra Sports?
Visit our About Us page to learn more about us.
Are your products Authentic?
Authenticity is of the utmost importance at Ratra Sports. We offer a 100% Guarantee of Authenticity on all of our products, ensuring that every piece is genuine.
Will my item look the same as what is on the website listing?
The images of our products are representative of the items offered.
How do I place an order?
Shopping with us is easy, the only hard part is deciding what you want!
Simply add your chosen products to the cart and checkout when you have finished shopping.
Do you ever have any promotions or special offers?
Yes! To be the first to know about new products added to the Closeout Sale, promotions and special offers please enter your email address in the “Sign Up for Our Newsletter” field.
Need something quickly?
If you have a time constraint to receive your item, such as a birthday or event, please contact us so we can let you know our stock situation and work with you towards a solution.
What is your return policy?
Please inspect your merchandise before wearing. We cannot accept returns on custom-made or stocked and worn or washed garments under any circumstances. All claims for shortages and damages must be made within 72 hours of receipt of merchandise.
Return requests for non-custom items must be made within 7 days after receipt of merchandise. .
The customer will be responsible for all freight and shipping charges on items returned that are not the result of the Seller’s error.
Custom and special orders cannot be canceled once they have been entered into production.
All sales are final on closeout items; returns are not accepted on closeout items under any circumstances.
Will I recieve a confirmation when my order has been shipped?
Yes. When your order has shipped, you will receive an email notification and a tracking number.
How do I sign up for your newsletter?
Simply enter your email address in the “Sign Up for Our Newsletter” field, located in the footer of any page of the website, and click “Sign Up”.
What payment methods are available?
We accept credit cards online (Visa, MasterCard, Discover, and American Express).